Thursday, February 16, 2012

Journal Entry 4

When someone address me without calling me by my name I at times can be offended. Depending on how long I have known the person or how many times we have met in the past also plays a big role. When meeting a new person I try and look for little things that can be helpful in remembering their name. I think it is also important to become familiar with our coworkers and the parents whose children we care for. It shows the parents that they are recognized. When a person gives me the “cold shoulder” I feel ignored and feel as if what I am saying does not matter to the person I am talking to. I expect for the person that I am talking with to be respectful of what I have to say and provide me with their full attention. Eye contact is very important to me. I feel that keeping eye contact with the person you are talking with shows that person that you are listening and that you have their full attention. I would also be offended if a person only communicated with me by greeting me with complaints. Regardless of the work I am doing (good or bad) I appreciate the feedback whether it be the negative or positive. When receiving negative feedback I try to take into consideration the other persons point of view. I then like to reevaluate the situation and go back and make any corrections. It is always exciting to receive positive feedback but I always keep in mind that I am able to move forward and do better with any negative feedback received.

1 comment:

  1. good, sensitive remarks. when working with parent keep in mind that they are often feeling vulnerable. Just as you appreciate positive feedback so will they.

    20/20

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