When someone address me without calling me by my name I at times can be offended. Depending on how long I have known the person or how many times we have met in the past also plays a big role. When meeting a new person I try and look for little things that can be helpful in remembering their name. I think it is also important to become familiar with our coworkers and the parents whose children we care for. It shows the parents that they are recognized. When a person gives me the “cold shoulder” I feel ignored and feel as if what I am saying does not matter to the person I am talking to. I expect for the person that I am talking with to be respectful of what I have to say and provide me with their full attention. Eye contact is very important to me. I feel that keeping eye contact with the person you are talking with shows that person that you are listening and that you have their full attention. I would also be offended if a person only communicated with me by greeting me with complaints. Regardless of the work I am doing (good or bad) I appreciate the feedback whether it be the negative or positive. When receiving negative feedback I try to take into consideration the other persons point of view. I then like to reevaluate the situation and go back and make any corrections. It is always exciting to receive positive feedback but I always keep in mind that I am able to move forward and do better with any negative feedback received.
good, sensitive remarks. when working with parent keep in mind that they are often feeling vulnerable. Just as you appreciate positive feedback so will they.
ReplyDelete20/20